How to do a padlock reset

Created by Grace Sibeko, Modified on Tue, 12 Apr, 2022 at 3:17 PM by Grace Sibeko

To reset the padlock press and hold the padlock button for 41 Seconds.


NOTE: You might need to use a chronometer or timer to make sure to release the button after 41 seconds. use the timer on your mobile device)


A padlock reset should be used after attempting  Bluetooth troubleshooting steps to resolve issues such as lock not found, error communicating or lock not found.


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