Q: What happens to the logs if someone uses a lock and then deletes the app before it has a chance to report the access logs?

Created by Grace Sibeko, Modified on Fri, 12 Feb, 2021 at 8:39 AM by Grace Sibeko

No problem. The Teleporte solution synchronizes lock logs across the latest versions in the lock, the server and the mobile application. In the case that a log event wasn't captured by a users phone or that a user's phone captured it but didn't update the server for any reason, the next Teleporte user nearby will synchronize the complete lock logs and update the server. In time, all Teleporte logs synchronize across the system automatically.

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